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Tag Archives: Barclaycard Ring MasterCard

More from Barclaycard Ring

I’ve now got a lot more insight into this card as the result of an online exchange with Product Manager Jared Young and a phone conversation with community manager Jen Hitchens. I didn’t get a clear answer as to how I happened to be solicited for the card—there were a number of test programs in […]

Best practices (and not) for recovering account passwords online

[THIS POST HAS BEEN UPDATED.] Yesterday I mentioned a problem I was having with the Barclaycard Ring MasterCard “forgot password” page. Today I’m taking the extra step of showing the page because this is something I don’t think has a lot of customer service advantage. They’re using the same page whether you are setting up […]

I’ve activated my Barclaycard Ring MasterCard!

The card is in my hands, and I’m excited to be using the first crowdsourced credit card. Well… actually I’m reacting to the message on the card carrier document I received that begins “Are you excited? Because we’re excited.” This represents one of my pet peeves about advertising copywriting. “Excited” is a result. I will […]

A crowdsourced credit card… WTF?

Well, this is different. This afternoon I got an email from BarclayCard, with the subject line “Crowdsourced Credit Card – Join the Conversation”. Inside is a message that starts: Believe it or not, we’d like to see the credit card industry change just as much as you would. We’re people, too. With bills. With families. […]

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