Copywriter piggybacks on Southwest “Bags Fly Free” promo

I hardly ever use this blog to promote my own services, so please indulge me. I want to make an analogy to Southwest Airlines, whose CEO David Kelly explained he gained market share in a dreadful economy by doing nothing. Other airlines started charging for checked bags, Southwest didn’t. “Bags Fly Free” was news.

The commercial side of Otisregrets can be found in the tabs at the top of the page. Though I’m a copywriter, I came out of a Master of Fine Arts program at UCLA Film School. I can’t help thinking in terms of stage management. How will the recipient interact with the elements of the direct mail package? What will the reader see “above the fold” on a web page that keeps them reading?

From the beginning, each of my copywriting deliverables has come with guidance on how to execute it graphically. Sometimes this means detailed design commentary within the copy deck; sometimes it’s working with an in-place designer; every now and then I do an old-school “copywriter’s rough”.

I don’t see other writers doing this as much these days, when we all are re-inventing ourselves to stay viable. Maybe it’s my own “Bags Fly Free” story. Check it out.

The carpenter’s jig

In my town lives a master carpenter named Chris. He donates his time to serve on the town historical preservation board, and he donated his time last fall to supervise a bunch of Saturday amateurs who volunteered to help rebuild a dilapidated but beloved local building. It was in this context that Chris provided a sweet example of a carpenter’s jig.

A jig is a made up structure which holds your work in place while you are performing a carpenter’s task such as sawing, drilling or glueing. A jig is handy if you are doing a number of repetitious operations (for example, drilling a row of holes at exactly the same position in a cabinet so you can hang a perfectly level shelf) but can also be used for a one-time operation if you don’t trust your ability to control an unpredictable process when wood meets a powerful force.

Making a jig is one delineator between a carpenter who cares about their work and a hobbyist tacking boards together. It’s the physical embodiment of laying the groundwork which a good marketer is going to do as well: define your problem, determine how you are going to approach it, then be clear in your mind about your plan of attack so you don’t get distracted and veer off course during the executional phase. Good copywriters do this without even thinking about it; less-good copywriters just hammer away.

But back to Chris’ jig. The job given to me and a couple of other guys was to hang siding along a 20 foot run. As he described the project Chris asked me, “do you want a jig?” That was music to my ears. Each row of siding needs to be perfectly level and it needs to overlap the previous row at exactly the same measure from the bottom. Trying to eyeball this with a long floppy board would create something ugly. So Chris made a jig. He took a 10” length of 2×4, ripped it down the middle to the 6” mark, then turned it 90 degrees and made a crosscut that met the first one to create a piece that looked like an L if you held it sideways. And then he made another jig exactly the same as the first one. If each guy takes a jig and fits in the shelf of the L under the previous row of siding, then rests the next piece on the top of the L, the work is in perfect position to nail into place.

Now it may occur to you there would be an easier way to do exactly the same thing. Just get two pieces of wood (you could even use scraps from the siding) then fasten them together offset at 6” to produce the two shelves you need to hold the work. But Chris did it the hard way because it gives him pleasure to make something that works well. Not a bad role model for copywriters.